Tuesday, November 5, 2013

Fall Preventative Maintenance


My favorite time of year used to be the fall.  I love the smell of burning leaves, the color of the trees, pumpkin pie, and comfort food.  Then I began working maintenance and I no longer liked it as much.  Fall can be one of the busiest times of the year for a maintenance crew, and should be if things are done right.

Why is autum so busy? You would think it would be a little slower considering unit turns are not as common, no pool is there to be delt with daily, and the summer rush is over.  To the contrary, a well run maintenance team will start to prepare for winter during this "slow" time of the year.

Preventative maintenance is different for every property depending in the systems, weather, and resident profile but there are a few things that every property should be doing this time of year.  Performing these tasks will make your life easier during the winter months and allow you to keep up with the daily tasks during the holiday season and during snow removal, for those of you that are unlucky enough to have to deal with it.

Heating
Performing preventative maintenance on your heating systems is one of the most important tasks getting ready for cold weather.  This should be performed in late July to early August.  The tasks to be performed will vary depending on the system (if your not sure what to do to get your system ready establishing a relationship with a local heating contractor is a good first step, then you can ask them what they recommend).  Here are a few example of things to do:
1) Change the furnace filters.  Sounds simple but you would be surprised how many properties I have been to that don't do this simple task.  Changing the filters regularly will help prevent clogged a-coils, keep burners free of debris, and keep your flame burning clean.  It will cut down in the number of no heat calls drastically.
2) Clean your system.  Whether it's an electric, forced air, or hydronic system every system needs some sort of cleaning.  Cleaning the system will help prolong the life of the equipment and cut down on the number of service requests you get.  Check with a local heating contractor to see what is recommended for your particular system.
3) Change thermostat batteries.  Again, pretty obvious but it never hurts to point it out.
4) Start up the heating system and run through at least two cycles.  When I do this I bring the most common parts with me, such as flame sensors, limit switches, ect.  That way things can be repaired quickly if any problems are found.
5) Change smoke detector batteries.

Windows and doors
When checking the heating systems it's always a good idea to check the seal on windows and doors.

General repair check
While going through apartments for the heating check I like to check for general repairs.  We check all toilets, faucets, lights, and doors for proper operation.  Any job that will take under 5 minutes can be repaired while in the apartment, other jobs get a work order wrote up and are taken care at a later date.

Gutter cleaning
Getting the leaves and debris out of the gutter should be done once the majority of the leaves have dropped.  Clogged gutters can trap water which will freeze during the cold weather and could break gutters and down spouts.

There are many more things that can be done such as lighting checks as it starts to get dark earlier.  Look over your property and see what other ideas you can come up with.  Everything you can take care of during this time will save the midnight calls and take some of the stress out of a busy work week around the holidays.

Post any other tasks you can think of below to help others keep those residents happy!

Monday, November 4, 2013

Top ten day ten!

My ten day turned two year adventure is finally coming to a close.  Don't worry I will soon have more articles coming up, I got a few new tools to share with you and have some good stories to tell.  I will also be attending the International Home Builders Assc. Show in Las Vegas in February and will be attending 3 days of classes so I will have lots to share!

Onto the subject at hand...the final tool to have in your tool bag.  I'm going to cheat here a little bit.  I thought about doing hammers, tape measures, razor knives, multi-tools like a Leatherman, and some other ideas but one thing I have been itching to bring up is my tool bag itself.

I have about 20 tool bags in my shop right now (I'm not exaggerating). I have everything from a 13" Craftsman bag to a duffel bag with about 150 pockets on, in, and around it.  I have hard sided, soft sided, metal, and bucket bags.  I have poured through magazines, store catalogs, and store shelves looking for the perfect bag and I think I may have found it.

Tough Built 8" tote and universal clip on pouch.  This entire system is one of the most versatile systems I have ever come across, at least in my price range.  The bag is small enough I don't overload it with a bunch of unnecessary tools and yet fits my essentials perfectly.  The bag comes with an extra clip (that thing the arrow is pointing at) which goes on your belt so the pouch can clip onto you belt.  I can fit a hammer, my Rockwell driver, screw drivers, chisels, nail sets, pliers, Knipex Pliers, wire strippers, multi-meter, a small container of fasteners, hack saw, flash light, head light, caulk gun, a small tube of spackling, electrical, plumbing, and gas tape, and other misc tools all in this bag.  For the average maintenance call this bag does it.  The construction is heavy duty, the rubber feet keep me from scratching countertops, and it comes with a handle and hook ups for a shoulder strap.  I have had my bag for two years now and it's still holding strong.

The system is based on those clip on pouches.  As you can see there are many choices to expand your system to meet your needs.  Let me know what you think below and keep those residents happy!

Ten tools day 9

Hack saws are the bane of my existence.  I grew up with a dad that owned a hardware store and we always had power tools around, hack saws just seem outdated and a general pain to me but there are times you can't get around using them.  Those times include water lines buried tight wall cavities, cutting off toilet bolts (I've tried everything, saws all burnt the vinyl flooring, Dremel tool had the Sam result, oscillating tool didn't really work that well, grinder was overkill), and just making those quick small cuts without running out to your car or down to the shop (shower rod, towel bar, quarter round even though I won't admit it, ect).



I'm sure you've seen a model like the one above and probably have one.  The compact design makes them nice and they work but the cheap construction has some downfalls.  The blade is a pain to get out, especially since the screw gets rusted when cutting through water lines.  The cheap construction isn't all that comfortable and I gave had two snap in my tool bag.  I also hate bare metal in the cold of winter, no matter what tool.



So here is my solution, the Milwaukee 48-22-0012 compact 10" hack saw.  I saw this in my local plumbing supply warehouse and thought what the heck.  At $18 ($16 on Amazon) it was more than double the cheap model but still very affordable.

The quick change system is a little bulky but really hasn't got in the way for me and it works like a charm.  The comfort grip handles are awesome, they cut down on the fatigue of my hands a surprising amount.  The construction is much more heavy duty also.  The only downfall is all the solutions add to the bulk of the tool but like I said, I haven't run into a situation I couldn't use it in yet.

One thing I've learned over the past few years is that buying a tool that is more "user friendly" can be worth the extra money but you have to be sure the extra "amenities" are really something that you need.  A laser pointer on a hacksaw wouldn't be that good but a laser pointer on a circular saw can be.    This tool has really addressed the issues I had with its more generic brother and I was glad to pay the extra price for the added comfort and ease of use.

If you have any questions about the tools I post about please send me a message and I'll be happy to respond.  Have a great day and keep those residents happy!

Top Ten "Day" 7

Last year I was helping a community in Detroit get ready for an inspection, going through 100% of their apartments and fixing pretty much anything that needed to be fixed.  I worked with a team of four guys for almost three weeks preparing for the inspection.  What an interesting three weeks it was!  I could write a book of stories just from that short three weeks but there was one that really took the cake.

We were about a week into the project.  Every morning we would meet with the maintenance supervisor to discuss the upcoming apartments and go over anything of importance from the day before.  On this particular day he had to warn us of a resident in one of the apartments we would be working in.  He told us she had been a little unruly lately because she swore her heat wasn't working properly.  He asked if we could look at it, but he swore it was working.

We reached her apartment about noon on a nice fall day.  It was about 65 outside temp and when we entered her apartment we all instantly broke out into a heavy sweat.  One of my guys leaned over to me and said "It has to be 90 degrees in here.  I'm going to pass out!"

The resident immediately started in about how she couldn't get her heat to work correctly and we needed to fix it.  She swore her thermostat wasn't reading correctly.  I instantly knew I wasn't going to be able to convince this resident without physical, visual proof.  I pulled out my digital thermometer and took her outside.  After reading the temp outside and showing her it was within 3 degrees of the local news temp I stuck it into one of her heat registers.  The resulting temp was 97 degrees!  She was so shocked, she even called the maintenance supervisor and apologized. 

I have used my digital thermometer for many things, finding temp differentials for charging air conditioners, convincing residents that hot water, heat, and air conditioning is working, and even during the repair of ovens and refrigerators.  It is something that I keep in my on-call bag at all time.

Digital Pocket Thermometer, Waterproof - (-40 to 392°F) - Cooper Atkins
I use one similar to this Cooper Atkins model, it is water proof and reads fairly quickly.  It is nice and compact and fits into the smaller pockets on my tool bag.  The hold function combined with the digital readout is perfect for proving to residents that their equipment is operational and is nice for those tight spaces.  The protective sheath is also nice as it protects the probe from damage.  Save yourself the headache of dealing with a "delusional" resident and get yourself a digital pocket thermometer quick.

Ten tools day 8

When I used to work in residential construction we would have to hang really expensive doors, interior, solid oak, arched doors costing upwards of $2,000.  When your hanging a 2k door you make sure everything is perfect and in order to do that you use the right tools.  Tools like 6ft levels instead of 4ft, Bosch 83038 hinge mortise jig, and self-centering hinge drill bits.

Of all the tools that we used to put in these custom doors only one really transfers into the maintenance field, the self-centering drill bit.  All the other items are a little overkill for our jobs and don't fit into many budgets, killing a mouse with a nuclear bomb type of overkill. (Check out the price of the Bosch...ouch!)
 
Self-centering drill bits can really come in handy but the best part about them is they take the guess work out of installing a new door and speed up the process.  They can also be used to line up a misaligned hinge from another worker, installing cabinet doors, and even installing towel bars.

The bits work pretty simply:  the tip of that chrome metal sleeve that you see in the picture above retracts into the body of the bit slowly exposing the spinning drill bit.  The metal sleeve does not spin.  The tapered end of the bit keeps your bit centered in the screw hole in the hinge, all you have to do is come into your surface at a perpendicular angle and you can't miss!

There are three sizes in the kits that I buy allowing for multiple types of hinges.  The only draw back to these bits is I have had a hard time finding a long enough drill bit in the event that one breaks, but for around $15 for a kit I can live with that.

Check these guys out and see how many uses you can come up with.  If you have any great ideas please feel free to post below!